Cancellation and Refund Policy
Last Updated: [13-02-2025
1. IntroductionAt [wwwsaagaz.com], we value customer satisfaction and strive to provide a hassle-free shopping experience. This Cancellation and Refund Policy outlines the conditions under which cancellations, returns, and refunds are processed.
2. Order Cancellation Policy
Before Shipment: Customers can cancel their order before it has been shipped. To cancel, please contact us at [Email: saagazfood@gmail.com Phone: 9966279999].
After Shipment: Once an order has been shipped, it cannot be canceled.
We reserve the right to cancel orders due to unforeseen circumstances such as stock unavailability, payment issues, or fraud suspicion.
3. Return and Exchange Policy
Customers can request a return within [1] days of delivery.
The product must be unused, undamaged, and in its original packaging with all tags intact.
Certain items, such as perishable goods, personalized products, and digital downloads, are not eligible for return.
To initiate a return, contact us at [saagazfood@gmail.com] with your order details and reason for return.
4. Refund Policy
Once a return is approved, refunds will be processed within [7] business days.
Refunds will be credited to the original payment method.
Shipping fees are non-refundable unless the return is due to an error on our part.
5. Damaged or Defective Products
If you receive a damaged or defective product, notify us within [1] days of delivery.
Provide supporting images and details for faster resolution.
We will arrange a replacement or issue a full refund.
6. Late or Missing Refunds
If you haven’t received a refund within the expected time frame, check with your bank or payment provider.
If the issue persists, contact us at [saagazfood@gmail.com].
7. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be effective immediately upon posting.
8. Contact UsFor any queries related to cancellations, returns, or refunds, please contact us at:
Email: saagazfood@gmail.com
Phone: 9966279999
Address: s.no.263/1b,sankranthipalli,k.g.sathram,bangarupalem,chittoor-517416.
This Cancellation and Refund Policy is effective as of [13-02-2025].